Shipping & Delivery
Our store ships to more than 185 countries with free standard shipping on all items sold in our online shop.
Estimated Delivery Time is between 7-60 days depending on delivery country and item size, larger items require longer delivery times. Some countries have varied customs processing times which will increase delivery times, shipping options are also limited for some countries. We always try to ship using an ePacket when we can for fast under 21 days worldwide shipping, however some countries don’t offer this as an option and so we have to use slower postage options which can stretch delivery times to 60 days. For some of our products we offer express postage as an extra cost however this can get expensive for large items across the globe.
Shipping times varies by location and item size. These are our estimates:
|LOCATION||*ESTIMATED SHIPPING TIME|
|United States||7-21 Business days|
|Canada, Europe||7-24 Business days|
|Australia, New Zealand||7-21 Business days|
|Mexico, South America||10-45 Business days|
Note: The delivery time mentioned above does not include order processing time that usually varies from 1 to 2 days.
The following cases should be taken into consideration regarding shipping times:
1. Weight and dimensions of package
2. Customs processing times
3. Freight options available to destination country
Please make sure your shipping address is correctly formatted for worldwide shipping as we are not liable for undelivered packages due to incorrect shipping addresses. If tracking has shown your package is being returned we will either reship or refund your order, if tracking has scanned your package as delivered your order is considered finalised and received with no further requirement on us. Unless specified we ship to the address you placed in the checkout form.
We are unable to control or offer assistance in the customs process of your country as it is out of our reach. Different countries have different tax rules on imported goods and you may have to pay taxes or fees on the item to your customs office. As the majority of our products are small gift items of less than $100 value this customs fee would be marginal if anything. If items are detained by your customs office after the shipment has left our base country, the buyer is responsible for clearance of the detained items which may involve taxes.
Note for Brazilian customers
Due to Brazilian government requirements please include your CPF number in your order. If you do not include your CPF number we will be unable to ship to you as the package will be seized by your local customs department.